Merchant Relations Manager

Since 2010 Fyndiq has grown to be the largest marketplace for bargains in Sweden. We are a small group of Fyndians who handles millions of Swedish customers, thousands of merchants, and millions of products. Fyndiq will continue to grow in Sweden, as well as expanding into new exciting markets, with the goal to be a global marketplace. 


About the role 

At Fyndiq we have over 800 merchants and that number is increasing every week. It's impossible for us to communicate in a personal way with all of them but it’s still important for us to have a good relation to get valuable feedback and guide them to perform better. To make this happen in a smart way, we need to set up new methods so we in a scalable way can reach out. 

Merchant Relations Manager is a new role at Fyndiq, and you’ll have the opportunity to shape it according to the needs you identify.  


Your purpose at Fyndiq is to: 

  • Identify ways to build an excellent relationship between Fyndiq and merchants, including integration partners. 
  • Conduct NPS surveys and act on the results 
  • Create an information flow to our merchants with a personal touch 
  • Bresponsible for two consultants working with merchant support 


To succeed in this role, you have:  

  • At least 3 years of relevant working experience (eg. Customer Success) 
  • Great communication skills and you are fluent in Swedish and English.  
  • Good knowledge in MS Office and particularly in Excel 


Who you are? 

Thriving in a fast-paced environment, you are customer oriented and have a proactive and problem-solving approach. We believe you are a natural in building relations, being professional and service minded. You are a helpful team player who is all for sharing ideas as well as knowledge. And lastly, you value great and friendly company culture where you can enjoy yourself at work while doing what you do best. 

If this is you, we look forward to your application. Let´s do some great work together!  

Or, know someone who would be a perfect fit? Let them know!


Ynglingagatan 16
113 47 Stockholm Directions

Benefits & Perks working at Fyndiq

We always strive to offer a market-based compensation package. The purpose of the office perks and benefits is to make Fyndians feel appreciated and valued for their work and to create a positive working atmosphere where everyone thrives and is happy.

  • Flexibility

    Work and life balance is important for our journey to success. We also don’t believe that one can only be creative and solve problems between 9 to 5. That's why we have flexible working hours & the ability to work 2 days/week remotely.

    The same goes for "red days". As a Fyndian, you can exchange "red days" for other days by working on a "red day" and then take a holiday at another time. We believe in diversity and we don't want anyone to feel discriminated against by just celebrating Christian holidays.

  • Development contribution

    You have 6000SEK/year in contribution to help you develop in your profession, such as attending seminars, conferences or buying books.

  • Parental Pay

    Fyndiq will pay additional Parental salary during your parental leave so you receive in total 90% of your salary for 6 months.

  • 30 days vacation

  • Occupational Pension with Avanza

    4,5% of salary up to 40 250SEK, 30% on the exceeding salary is paid monthly to an account with Avanza.

  • Wellness

    You get 3000SEK /year in wellness grants.

  • Insurance package

    All Fyndians are covered by Health Insurance (compensation during long term sickness), Work Injury Insurance (accident at work, accident/injury during travel to and from work) and Group Life Insurance (insured when deceased).

  • Office Perks

    At any time, you can go to our Boost Room for a snack, such as fruits, veggies, cookies, nuts, cheese, yogurt, granola, and the list goes on...

    We have regular events at the office or outside the office. Once a year we have our epic Fyndiq staff party. We also have our magical Fyndiq Family party once a year for our loved ones. 

    Every Friday we start the day off with the most amazing breakfast! Later in the day, our beloved candy trolley, “Godisvagn”, makes a visit. And we always finish the week off with after works drinks & snacks.

We are proud to be ranked top 20 “Great Place to Work” in Sweden 2019​​!

Already working at Fyndiq AB?

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